Warranty & Support

🛡️ Peace of Mind, Guaranteed

At ZYVO, we’re committed to delivering not just cutting-edge technology, but also complete peace of mind. Every Zyvo TV is backed by our Up to 2-Year On-Site Warranty, ensuring fast, reliable support when you need it most.

🧾 What's Covered?

✅ On-Site Warranty Coverage for Up to 2 Years

✅ Applicable to manufacturing defects or hardware issues

✅ Includes technician visit, diagnostics, and repair/replacement (if required)

Warranty period may vary depending on model — check your product details or invoice for specific coverage.

🛠️ How Our Support Works

If you face any issue with your Zyvo product, here’s what happens:

Raise a Complaint
Contact our Customer Care team or your nearest Zyvo retailer with your complaint.

Phone-Based Assistance
Our support executive will call you directly to assist. Many issues can be resolved through remote guidance.

Technician Visit (If Needed)
If the issue requires physical attention, we’ll schedule a technician visit within 24–48 hours to your address.

On-Site Service or Pickup

Most problems are resolved on the spot.

For major issues, our executive will collect the TV, bring it to our authorized service center, and return it repaired or replaced within 7 days.

📞 Customer Support Details

📱 Phone/WhatsApp: +91-9211848528

📧 Email: support@zyvo.in

🕐 Support Hours: Mon–Sat, 10 AM – 6 PM

🌐 You can also raise a request via the Contact Us page

⚙️ What You’ll Need to Provide

Purchase invoice or order ID

Product model and serial number

Clear description of the issue

Photos/video if possible (for faster diagnosis)

⚠️ Warranty Does Not Cover:

Physical or accidental damage

Issues due to voltage fluctuation, water damage, or mishandling

Unauthorized repairs or tampering

🏁 Our Promise

With Zyvo, you're not just buying a TV — you're choosing a brand that stands by its promise of quality, service, and support.

ZYVO — Born to Display. Backed to Perform.